The cast of characters begins with the Associate Vice President Chief Cook and Bottle Washer, General George S. Patton, as portrayed by George C. Scott.
He is an engineering true blood and has staked his reputation on a swift and efficient transition from clumsy inept day time cleaning, to lean, mean effective night shift teams. He considers that this will be a slam-dunk, and couldn’t possibly go wrong.
George S. Patton personified my mentor, idol and friend that had implemented the same program at The University of North Carolina at Chapel Hill. This was the team that won the program of the Year Award in 2006. In September 2009 we began implementing at Wake Forest and we ran into problems from the very beginning.